Real customers, real reviews: Infrared Sauna ATX - 1
Customer report:
After extensive research, which took about 1 year, on the internet and at trade fairs, I can write with full conviction that the cabins from ATROPA are, for me, by far the best infrared saunas. My review concerns the ATX-1 with VSS radiator. I sat in the ATX1 in the showroom in Vienna and I was absolutely thrilled. My research has definitely paid off. The consultation was first class. Many thanks to Mrs. Fajtak. Competent, friendly, personable and I never had the feeling that a cabin was being forced on me. I was able to test everything in peace and everything was explained to me clearly. I then ordered my ATX1 a few days later by phone from Mr. Matteo Schabetsberger. The conversation was identical to the consultation in the showroom, competent, friendly, personable. Simply brilliant how well the whole thing worked. I ordered the cabin on Monday and it was delivered on Tuesday. I have to say, I live in Vienna. Nevertheless, it's amazing. Delivery was made directly by the Atropa company. Delivery was super punctual and helpful. Regarding accessories, I had contact with Mr. Patrick Schabetsberger. Competent, friendly, personable like everyone I've had contact with so far. The customer service and the philosophy of the Atropa company are unique. Now to the ATX1 infrared sauna: Assembling the cabin was like playing with Lego. If you can read and turn a Phillips screwdriver, and have a great woman by your side, then it's really not difficult. I have the utmost respect for the people who designed this part. The best part comes when the cabin is completely finished. The joy over this wonderful piece. The very best part comes when you turn the thing on. The VSS radiators, the way they are arranged, they really irradiate every part of the body. The backrest, how it adapts to the back. The tablet with the amazing control, the light, the radio, the wood, the workmanship, simply everything about the cabin is really of the finest quality. Everything that is written on the homepage or in the brochure is true. After my first therapy session, I already knew that I had definitely chosen the right manufacturer. Every further session confirms my decision. My investment in my health has been and will certainly continue to be worthwhile. It is rare in this day and age that money can be invested so well. In conclusion, I would like to thank everyone who had anything to do with my ATX1. From research and consultation to sales, everything was simply perfect. CONCLUSION: Anyone who wants to buy an infrared sauna and doesn't choose ATROPA is to blame themselves.
Customer report:
I am a general practitioner and have always had a penchant for complementary medicine. In this context, I also started to deal more with light therapy about 6 months ago, which is almost extinct in the medical field today. I think wrongly. An introduction would be e.g. https://www.youtube.com/watch?v=MLBmO5LJqmA&t=68s. Now he treats the natural light. As an Australian no problem. Here where I live in Sweden it is not so easy. On the other hand, I have been a sauna fan since childhood. However, I now live in a condominium. A Finnish sauna would be possible, but would mean that the electrics would have to be rebuilt and the consent of all flatmates. There is also the problem of space. I then looked at some pages on the internet. There are many providers with different qualities. Honestly, as a doctor, I would certainly not buy an infrared sauna where I do not know exactly that health standards are met. On the other hand, I love Austrian engineering and I also think that such a sauna does not have to travel halfway around the world. As a doctor who also has training in acupuncture, I would not like to comment negatively on the Asian providers. I think a product that has a certain quality must also have a corresponding price. It quickly pays for itself through longevity and quality. The order was simple by email, as the question arose whether Atropa also delivers to Sweden. She did. The question remained, however, to the curb. Fortunately, Dachser had given the delivery order to a local company here, so that the driver was so friendly to deliver the goods to my floor. Here I think there is a need for discussion, as the parts are quite heavy. In general, the communication with Atropa was great. I built the sauna myself without help. It went great, but the roof was a bit heavy when you have to lift it alone. I'm a well-trained oldie. As a person living in Sweden, you are also used to building a lot yourself. Overall, I have to say that the sauna is so well screwed together that it is easy to set up. I received the sauna at 10.00 am and at 6.00 pm it was assembled. The design of the sauna is great, so that it also fits into a living room. I think that's great. The sauna can be regulated in detail, which I find very good. For example, the back heater is quickly too hot for me, so I can turn it down while I have more heat from the front. The tray has acted up once so far. No idea why, but it was not a problem. I hope that there will be no problems in the future with a possible update. The simpler the better. I have already written about infrared radiation and its effect above and referred to a youtub video, which may also be interesting for interested buyers. I find the radiator arrangement good. The comfort is excellent. I can recommend Atropa completely. It is a family business and not a colossus where you are just a number. It is a personal contact from the beginning. Anyone who has "enjoyed" the service of a large company knows what I am talking about, especially when they use AI and bots. The sauna is excellent craftsmanship with a great design. The surcharge for the full-spectrum radiators is ok and I would not save on it.
Customer report:
We found the company Atropa through reviews on the internet. Ordering was easy, delivery was fine. Assembly was easy, some skill is necessary. About 2.5 hours for two people. The heat distribution is great, the angle of the front heaters could be more towards the seating area for me. Will recommend the cabin to others.
Customer report:
We came across Atropa on the internet and were thrilled by the detailed description of the cabins and their functionality, so we went straight to the branch, where we were then really convinced. It's great that all cabins are on display and you can choose the right model. The consultation was so perfect that we ordered right away:-) The delivery and assembly was quick and easy. We are sooooo enthusiastic about our new infrared sauna: it takes up very little space (see photos) and is simply wonderful (with aromatherapy, color effect and music).
Customer report:
We bought the ATX1 infrared sauna with full spectrum radiator and are very satisfied. It needs no preheating time and can be used immediately. Color, fragrance and music therapy (also via Bluetooth with mobile phone) transform the infrared sauna into our personal wellness temple. Website very informative, service for queries and delivery worked great. We are happy to have chosen this deluxe cabin.
Customer report:
We became aware of infrared saunas through a vacation and began to research on the internet. We compared different European providers, but always came back to Atropa. For us, it was primarily due to the clearly designed website, but especially to the detailed description of the effects of the radiators, their structure and the possibility of tracing test results/effects on the body. For us, there were hardly any questions left, so we ordered a cabin relatively quickly. The ordering process was friendly, serious and quick, exactly as agreed, right up to delivery. The assembly also worked very well with 2 people, 1 ladder, 1 cordless screwdriver (also thanks to the reviews!). We stacked the parts in order and disposed of all the cardboard before assembly. After the roof was on, I surprised my husband 1 day later with the sauna finished inside. It took a total of 1 evening and one afternoon until the trial session. For a larger sauna, self-assembly would be less recommendable in our opinion, as the parts would probably be too heavy. Since the purchase, we have been going to the sauna regularly 2-3 times a week, are still trying out different programs, but enjoy it every time. I use the therapy programs and am increasingly discovering the advantages of the control via the I-Pad. All in all, I would order this exact sauna again. It is perfect in terms of space requirements and its functions - and looks really good!
Customer report:
First of all: I am an infrared novice and only knew IR cabins from holiday homes on vacation. I go to the classic sauna regularly. For a few days, the ATX-1 has been in the bedroom and I have used it three times so far. Each time with the Soft-Infrared program. I always felt very relaxed and warmed through afterwards. Even though the inside temperature was just under 50° at the end of the program, I sweated a lot. The operation via the display is simple and very easy to understand. I use the Bluetooth function to listen to audio books through the built-in speakers. The sound is good. To start with: I informed myself at various manufacturers and studied the websites in detail. I had several consultations. I quickly decided on a brand product from European production. The quality of the wood and the electronics, but above all the information about the radiators were important to me. A long guarantee was also important to me. This is 20 years for the radiators and 10 years for the cabin. Cheap cabins often only have 2 years. I only found the ergonomic backrest in this form at Atropa and the look of the cabins also kept drawing me back to the Atropa website. I found the entire website with videos and product information, as well as test certificates, to be clear and convincing. The consultation with an Atropa employee was very pleasant and detailed (approx. 60 minutes). I chose the ATX cabin because the arrangement of the radiators, as well as the two front radiators, but also the many control options are important for my joints. Since my wife also uses the cabin, the option of saving your own programs is also interesting. The delivery via the forwarding company went smoothly. The desired date was met and the delivery took place within the agreed time frame. Unpacked, I was able to carry most of the parts to the attic alone. The front part with the glass door should definitely be carried by two people. We managed the assembly in 1.5 hours with two people, a well-thought-out and simple system. Anyone who has ever assembled furniture will have no problems with the cabin. The cabin is stable. I am reviewing from a relatively short experience. I am completely satisfied.
Customer report:
I came across the company Atropa on the internet a few years ago. At the end of last year, the time had come. After a competent consultation in the showroom (1220 Vienna), we decided on the 1-person cabin "ATX-1" with tablet control and music system. The delivery was top (very well packed on the pallet). Assembly and wiring of the components were easy to manage with the help of the instructions. I now use our cabin almost every day. Infrared heaters can be individually adjusted and switched off. Very good arrangement and pleasant infrared effect of the built-in heaters. I can only recommend the company Atropa! Top, keep it up! ;-)
Customer report:
Dear Atropa Team, from the information on the internet to the delivery, the assembly of the cabin and the first session in our new ATX - 1XL with the full spectrum radiators, everything is a dream of well-being :-) Greetings from Tyrol
Customer report:
Dear Atropa team, we are very satisfied with our infrared sauna. Super quality and equipment. We enjoy it very much. It increases our well-being. With kind regards Elfriede and Fredi
Customer report:
Ordering process very simple. Very nice sales partner in Kreuztal Assembly of the cabin with two people very simple, good instructions. approx. 2 working hours small improvement: fastening holes for the 4 screws 100 mm long to fix the roof not specified or marked. I would recommend the company ATROPA
Customer report:
Consultation was very friendly and competent. Delivery via forwarding company without any problems. The packaging was very good, but the packages were sometimes relatively heavy - unpacking and separating helps. The workmanship and quality make a very valuable impression. The parts and the assembly are really very well thought out, so that the assembly can be carried out without errors and easily. So far very satisfied - the first application was also immediately very satisfactory - you feel immediately comfortable in the cabin!
Customer report:
Everything perfect! Consultation was very competent, ordering only took a few minutes! Punctual delivery, delivery by Atropa employees, as we live in the delivery district. Employees very polite, all questions were answered competently. Delivered at 9 a.m., we unpacked immediately and started with the assembly. In the afternoon, the cabin was already in use. Assembly was very easy thanks to the excellent description. Atropa was recommended to us by our daughter, as they bought a cabin some time ago and are also very satisfied. I would also like to mention that the Atropa company's homepage is really great. Clear and with perfect links, you have all the information you need in a very short time and no questions are left unanswered. Should any remain unanswered, the employees are very helpful and happy to provide information! The infrared saunas are a bit more expensive, but the quality speaks for itself, both for the articles and the employees!
Customer report:
After a long search, I came across the infrared saunas from the company Atropa. During a long weekend in Vienna, we briefly visited the company and here the first highlight was already waiting for us! The consultation from Mrs. Fajtak was simply super, I have never experienced anything like it. We decided on an ATX1. So now the bathroom conversion is still to be done, corner bathtub out, screed, new floor tiles. Cabin called up, delivery from DACHSER also without problems. Now the assembly, here too, the cabin was assembled by two people within 2 hours as described! Normally I don't write reviews, but such service and quality must be praised here. Please keep it up and you will only get such reviews - THANK YOU
Customer report:
After a long research, I decided on the ATX-1 infrared sauna with VSS radiators. The purchase decision was made easier for me by the very detailed description. In contrast to other manufacturers, the company Atropa shines with the provision of facts and refrains from marketing jargon. Practically no questions were left unanswered, as even detailed measurements of the infrared radiators are available. The remaining open questions were answered very friendly on the phone. The order and delivery went absolutely smoothly. The cabin is very easy to assemble thanks to plug connections. At the first commissioning, unfortunately, there was a loud humming of a radiator and a permanent whistling of the control unit. These problems were solved by a new radiator and a new control unit, which were sent to me by express delivery. The handling was uncomplicated and fast. You can only wish for such a customer service! The ATX-1 is in operation several times a week and I am thrilled. The sitting position and the radiator arrangement are very pleasant. The operation via the very well-functioning touch display is intuitive.
Customer report:
I ordered my cabin by phone 3 weeks ago and was very satisfied with the 2 phone consultations, as I still had a few questions. The callback was very quick, friendly and competent. Since I had the opportunity to sit in a cabin provided by a customer in Sarstedt, 30km away from me, and to be convinced of its advantages by her... my cabin is already standing, unfortunately still packed, in the yard. The delivery of the cabin went smoothly. I am now looking forward to the assembly and will report further.
Customer report:
Dear Atropa team, when the idea of buying an infrared sauna came up, we kept coming back to your site during our internet research. The exceptionally well-designed information content and the very good appearance of the cabins are rounded off by top quality. We decided on an ATX-1 VSS and are convinced that we have made the right choice. The assembly could be completed in a good 2 hours and was easy to manage thanks to the optimal instructions. During the purchase and also during the processing, we were excellently looked after by a very well-trained and friendly team (in this case Mrs. Pia Fajtak). Here we feel understood as customers and very well advised, so that one can speak of a first-class shopping experience. As a summary, one can only give the full score here and of course also be happy to recommend it. Many thanks and kind regards from the ST family from Hallein
Customer report:
After researching on the internet, we quickly decided on ATROPA and probably did everything right. The quality is top, which should be a matter of course for the price. Delivery (even a week earlier) and assembly, according to the easy-to-understand instructions, were problem-free. The cold season can come 😉… Basically, it is difficult to evaluate the "price/performance ratio" of the individual providers. However, anyone who is willing to spend a little more will not go wrong with ATROPA in our opinion.
Customer report:
We chose the ATX-1 because it has a radiator for each knee. The cabin was super easy to assemble with two people. The operation is simple and the service and advice are excellent.
Customer report:
For my 50th birthday I wanted to treat myself to something HEALTHY and searched via Google where there was a great offer for an infrared sauna. This is how I came across the totally friendly, innovative family business in Vienna 22. A short visit was planned.... However, as soon as I arrived, it became clear to me: "the decision will be difficult with so many different models".. Ms. Pia Fajtak patiently advised me on each individual cabin and so the choice fell on the ATX-1 VSS The order was placed, the delivery was prompt and the assembly by two people in 2 hours was also no witchcraft as everything was well described. A quiet humming from a radiator bothered me, so I asked for an on-site inspection by phone. After only 3 days of waiting, the radiator was replaced free of charge by the boss himself and it is also highly commendable that no travel time (2 hours/1 way) was charged. So I enjoy this oasis of well-being with all its advantages at least 4 times a week. I can therefore highly recommend this cabin and would also like to put the entire ATROPA team in the spotlight here.
Customer report:
We would like to thank you for the great infrared sauna. Processing of the online order, the nice advice on the phone and the delivery, everything worked perfectly. Assembly of the cabin is a piece of cake thanks to the plug-in system of the walls and the electrical connections!!!!! We have already had the first session in the cabin and are thrilled. A wonderful feeling!!!
Customer report:
Delivered today and assembled immediately. The assembly was quick and could be done alone without any problems. The longest part was unpacking the individual packages and shredding the cardboard for disposal. After everything was unpacked, the assembly with a cordless screwdriver took about 60-70 minutes. The instructions are easy to understand and all parts are perfectly fitting and valuable. I would buy the cabin again. I can only recommend the company, from the order to the delivery everything went perfectly. The infrared rays are already clearly noticeable at 50% radiation.
Customer report:
We were looking for an infrared sauna on the internet and then came across customers on the Atropa site in our area where you could look at a cabin. After a telephone consultation with Matteo Schabetsberger, we decided on the ATX-1 cabin. Assembly is self-explanatory and quickly done with a second person. We are very satisfied with the appearance and function. A small drawback when inserting the radiators at the front was the accuracy of fit. The frames so that the radiators are directed backwards were a little too small. PS. The delivery by the Dachser company went very smoothly and you are constantly informed about the delivery times.
Customer report:
We discovered the company Atropa on the internet. The presentation of the different products and the descriptions are very good. The few questions were answered excellently by phone. The delivery was on time in very good packaging quality. We carried out the assembly ourselves with two people, the assembly instructions are good, but have potential for improvement. The workmanship and design of the cabin is excellent. The light effects are extensive and the individual intensity control of the radiators in our ATX model is really very good. We have now used the infrared sauna a few times and are very satisfied with the effect. In any case, we can recommend Atropa.
Customer report:
Hello, I have been informing myself about infrared saunas for almost 1 year, but the choice came to the ATX 1 with VSS, which I have not regretted. I actually wanted to have a 2-person cabin, but everything was explained to me very well on the phone that a 1-person cabin would be better for me, as then all body parts are heated evenly. With a 2-person cabin, either the right or left side is heated more, as the VSS are much further away. You could then change places, but then you don't have so much relaxation I find. Unfortunately, I could not see the cabin live in my area. That's why I only found out everything by phone. The team is super nice and competent. Assembly is easy to do with 2 people. We had some difficulties plugging in the cables as our ceiling height is approx. 210cm. But everything worked out well anyway. I am in the cabin every 2nd day and would not want to miss it anymore. The tablet is easy to operate. It would be nice if you could also play the music app directly on it. Clear purchase recommendation. Thank you very much for the great advice and help with the assembly.
Customer report:
The consultation, ordering, assembly, assembly instructions and quality were excellent. A TOP company, can only be recommended!! The only drawback was the delivery by the forwarding company Dachser was a disaster. Dachser could not find my cabin in the warehouse for 1 week.
