Order


The order process is as follows:

Step 1: You can easily order via the Online Shop or by E-Mail.

Step 2: You will be contacted by an ATROPA employee to discuss any questions and requests.

Step 3: You will receive the order confirmation by e-mail. For advance payment and payment on account, the payment instruction will be sent with the order confirmation.

Step 4: The Infrared Sauna will be delivered on the previously agreed delivery date. Instructions, invoice, and warranty card are included with the Infrared Sauna.

 

 

Order process

Delivery


World map

 

  • FREE Delivery

     

    All models can be delivered free of charge to Belgium, Netherlands, Czech Republic, Germany and Austria. Delivery is possible on weekdays from Monday to Friday.

    The shipping company will contact you via SMS or e-mail with suggested dates that you can either confirm, or you have the option to arrange a different date with the company. It is therefore necessary that you provide a mobile phone number and/or an e-mail address when ordering.

    The shipping company delivers your Infrared Sauna on a Euro pallet. The cabin itself is packed in 5 - 10 sturdy boxes, depending on the model. The driver will be happy to deliver the pallet as far as he can get with the pallet truck, but a staircase is an insurmountable obstacle.

    The important documents (invoice, warranty card, etc.) are located on the front of the pallet in the document pouch behind the delivery note. You will find the assembly instructions in the small parts box labeled "ANLEITUNG" (INSTRUCTIONS).

 

ATROPA Infrared Sauna on a pallet

 

ATROPA Assembly Team

Payment


Here you will find detailed information about the payment methods available in our shop: